Official Documents

Asiabet Privacy Policy – Malaysian User Data Protection

Asiabet is committed to protecting the privacy of every member. This document transparently explains how we collect, use, store, and protect your personal information as a user of our platform.

Effective: 1 January 2026
Last Updated: June 2026
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Privacy Commitment

Asiabet's Six Pillars of Data Protection

These are the core principles that shape how Asiabet handles every piece of personal information you entrust to us.

Minimum Collection

Asiabet only collects data that is strictly necessary to manage your account and provide the services you request. No excessive or irrelevant data collection takes place.

Secure Storage

All data is stored on servers protected by SSL 256-bit encryption. Database access is restricted exclusively to authorised Asiabet staff under strict access controls.

Not Sold to Third Parties

Asiabet has never sold, rented, or traded member personal information to any third party for commercial purposes, and never will without your explicit consent.

Control in Your Hands

You have the right to access, correct, download or request deletion of your personal data at any time. Asiabet respects your full right to data control.

Legal Compliance

Asiabet's Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We take seriously every data protection obligation prescribed under Malaysian law.

Breach Notification

In the event of any security incident involving your data, Asiabet is committed to notifying you promptly and taking immediate remedial action.

1 Introduction

Asiabet ("we", "platform", or "Asiabet") operates the website asiabet.wine and all related services including online Sports Betting, Live Casino, slots games, and the VIP membership programme. In providing these services, we necessarily collect and process certain personal information from you as a user.

This Privacy Policy is designed to clearly and transparently explain how Asiabet handles your personal information — including what data is collected, why it is collected, how it is used, who it may be shared with, and what rights you have in relation to that data.

This document forms part of Asiabet's Terms & Conditions and applies to all members who register and use our platform. By creating an Asiabet account, you confirm that you have read, understood, and agreed to this Privacy Policy.

Malaysia PDPA Compliance

Asiabet's Privacy Policy is drawn up in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We take seriously every obligation under this Act to protect the privacy rights of all Malaysian users.

2 Types of Personal Data Collected

Asiabet collects several categories of personal information depending on how you interact with our platform:

A. Identity Information

  • Full name as shown on official identification documents
  • Malaysian identity card number (MyKad) or passport number
  • Date of birth and gender
  • Identity document image (when KYC verification is required)

B. Contact Information

  • Active email address
  • Malaysian mobile phone number
  • Residential address (where required for verification purposes)

C. Financial & Transaction Information

  • Deposit and withdrawal records, including payment methods used (Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, FPX)
  • Transaction history and account balance
  • Information related to anti-money laundering (AML) compliance

D. Platform Usage Information

  • Betting activity records – bet type, market, amount and outcome
  • Login records including time, date and approximate location
  • User preference settings in account

E. Technical Information

  • Your device's IP address
  • Browser type and operating system
  • Cookie data and device identifiers

3 How We Collect Data

Asiabet collects your personal information through several channels:

1
Directly from You

Information you provide directly during account registration, the KYC verification process, deposit or withdrawal requests, customer support forms, and account profile settings.

2
Automatically

Data collected automatically when you use the platform – including IP address, browser data, platform activity records, and cookie information stored on your device.

3
From Approved Third Parties

In certain cases, Asiabet may receive information from payment processors such as Touch 'n Go, GrabPay or FPX solely to verify the status of your transaction.

4 Purpose of Data Use

Asiabet uses the personal data collected solely for the following purposes:

  • Account Management: Creating, verifying, maintaining and securing your Asiabet account.
  • Transaction Processing: Accurately and securely processing deposits and withdrawals via Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow and FPX.
  • Service Delivery: Providing access to Sports Betting, Live Casino, slots, and all Asiabet products you are subscribed to.
  • Customer Support: Responding to enquiries, complaints and support requests submitted to our team.
  • Security & Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, or platform abuse.
  • Legal Compliance: Complying with applicable legal and regulatory requirements under Malaysian law.
  • Product Improvement: Analysing usage patterns in aggregate and anonymised form to improve the quality of the Asiabet platform.
  • Promotional Communications: Send you information about relevant Asiabet promotions and offers — only if you have consented to receive them.
Purpose Limitation Principle

Asiabet will not use your data for any purpose beyond those listed above without first obtaining your fresh consent.

5 Data Sharing & Disclosure

Asiabet does not sell, rent, or trade members' personal information to third parties. Your data may only be shared in the following limited circumstances:

  • Payment Processors: Required transaction details are shared with payment providers (Touch 'n Go, GrabPay, DuitNow, FPX) solely to process your deposits and withdrawals.
  • Game Software Provider: Game session data is shared with the casino and slots platform providers that Asiabet uses to deliver its games. All such providers are bound by strict confidentiality agreements.
  • Legal Compliance: Asiabet may disclose information to Malaysian authorities where required by law, court order, or a legitimate financial crime investigation.
  • Risk Management: Limited information may be shared with approved third-party identity verification services for KYC (Know Your Customer) and AML (Anti-Money Laundering) purposes.
Our Guarantee

In all instances of data sharing, Asiabet ensures that all recipients are bound by data protection agreements equal to or stricter than Asiabet's own standards.

6 Data Storage & Security

The security of your personal data is Asiabet's highest priority. We employ multiple layers of technical and organisational protection:

  • Data at Rest Encryption: All personal data stored on Asiabet's servers is encrypted using the AES-256 standard.
  • Data in Transit Encryption: All communications between your browser and Asiabet's servers are protected by TLS 1.3 (256-bit SSL) encryption.
  • Access Controls: Access to member personal data is restricted to Asiabet staff who require it solely to perform their job functions.
  • Two-Factor Authentication: Asiabet's internal systems require 2FA verification for all staff access to sensitive databases.
  • Regular Audits: Asiabet's security systems are audited regularly by both internal and external security teams.

Data Retention Period

Asiabet retains personal data for as long as your account remains active and for the period required by Malaysian law following account closure (typically 7 years for financial records). Data that is no longer needed will be securely deleted or anonymised.

7 Cookies & Tracking Technologies

The Asiabet platform uses cookies and similar tracking technologies to enhance your experience. The following types of cookies are used:

You can manage or disable cookies through your browser settings. However, disabling essential cookies may affect the functionality of the Asiabet platform.

8 Your Personal Data Rights

As an Asiabet user in Malaysia, you have the following rights under the Personal Data Protection Act 2010:

Access Rights
You have the right to request a copy of all personal information Asiabet holds about you. Requests will be processed within 14 business days.
Right to Rectification
If you find that any personal information held by Asiabet is inaccurate or out of date, you have the right to request an immediate correction.
Right to Erasure ("Right to be Forgotten")
You may request that Asiabet delete your personal data under certain circumstances – subject to applicable legal record-keeping obligations.
Data Portability Rights
You may request your personal data in a machine-readable format (JSON or CSV) for transfer to another platform of your choice.
Right to Object
You may object to the processing of your data for specific purposes, such as direct marketing. All such requests will be honoured without question.
Right to Withdraw Consent
If the processing of your data is based on consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the validity of any processing that took place prior to withdrawal.

To exercise any of the rights above, contact Asiabet's Data Protection Officer (DPO) by email at privacy@asiabet.wine or our 24/7 live chat.

9 Children's Data Protection

The Asiabet platform is intended exclusively for individuals aged 18 and above. Asiabet does not knowingly collect or process any personal information from individuals under the age of 18.

If Asiabet discovers that we have collected data from an individual under the age of 18, we will take immediate action to delete that data and close the account in question. Parents or guardians who become aware that their child has registered an Asiabet account are urged to contact us immediately at support@asiabet.wine.

10 Amendments to the Privacy Policy

Asiabet reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or technological developments. When material amendments are made, we will:

  • Updating the "Last Updated" date at the top of this page.
  • Notifying members via their registered email or in-account notice at least 7 days before the effective date.
  • Archives of previous Privacy Policy versions, available to members upon request.

Your continued use of the Asiabet platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy.

11 Contact the Data Protection Officer (DPO)

Asiabet has appointed a Data Protection Officer (DPO) responsible for ensuring privacy policy compliance and handling all privacy-related enquiries and complaints from members.

  • DPO Email: privacy@asiabet.wine
  • General Support: support@asiabet.wine
  • Live Chat: Available 24/7 via the Asiabet platform

Asiabet's DPO will respond to all privacy-related enquiries within 3–7 business days. For urgent matters concerning account security, please use the live chat channel for an immediate response.

Our Ultimate Commitment

Your privacy is not merely a legal obligation for Asiabet – it is a core value we uphold. Every decision made in building our platform considers the privacy implications first, because your trust is the most valuable asset we have.

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